Several SMCU members have reported receiving emails, ostensibly from the National Automated Clearing House Association (NACHA), claiming that an electronic payment did not go through. The email includes an ACH transfer ID number and a link to click for details. SMCU fraud analysts have determined that this email is a fraudulent attempt to collect confidential… (keep reading)
Part of our job at SMCU is helping you better understand the realities and pitfalls of personal finance, so that you are able to make decisions that are in the best interest of you and your family. From time to time we offer free financial seminars on a wide range of topics presented by specially-trained… (keep reading)
This Spring Seattle Metropolitan Credit Union is launching a new advertising campaign aimed at people who have become dissatisfied with the service they are getting from their existing bank. The ads carry the slogan, “Stop Banking. Start Believing.” The message is that people don’t have to do their banking as usual with the same old… (keep reading)
If you are a Seattle Metropolitan Credit Union Visa® account holder, you can now use your rewards points to donate to those suffering the aftermath of the Japan earthquake. SMCU and CU Rewards™ have partnered with Charity Choice Gift Cards to allow you to donate reward points to the American Red Cross and their relief… (keep reading)
Over the weekend of March 19, SMCU will be upgrading its telephone systems to increase capacity and improve service. As a result, SMCU’s Telephone Banking system will be unavailable from 6:00pm to 12:00am Saturday, March 19th. In addition, SMCU voice mail will be unavailable during this time. Telephone Banking will return to full operation at… (keep reading)
In a banquet room at Benaroya Hall last Thursday night the Puget Sound Business Journal announced the winners of its 2011 CFO of the Year Awards. Among them was Michelle Purnell-Hepburn, Senior Vice President and CFO of Seattle Metropolitan Credit Union, who won the award in the Small Nonprofit Organization Category. The winners, including Michelle,… (keep reading)
Several members have reported receiving phone calls from a 702 area code. The caller says that their debit card has been blocked and to unblock the card press 1 and to cancel press 2. This call is a scam. If you receive such a phone call hang up immediately. Should SMCU need to contact you… (keep reading)