March 5th, 2012

UPDATE: Online Banking Maintenance on Sunday, 3/11

UPDATE [March 11 12:26 p.m.] - There will be one more period of downtime from 1:00 p.m. to 7:00 p.m. Pacific Time. There will be another post if work is completed ahead of schedule.

——-

UPDATE [March 10 8:05 p.m.] – Our system update is taking longer than expected. Work should be complete by 3:00 a.m. Pacific Time. We sincerely apologize for any inconvenience.

——-

We will perform maintenance on Saturday, March 10, from 2 p.m. until 8 p.m. (Pacific Time). Online Banking, Mobile Banking, and Telephone Banking will be unavailable during this time. Please check back as the maintenance may be completed before 8 p.m.

Thank you for your patience.

3 Responses

  1. Jeff says:

    Doing maintenance on a Saturday afternoon/night is a terrible time to shut down internet and phone banking. I had no notice at all. I usually check my balances via phone and there was no kind of message on the phone system. Once I came online I did see a message which could of been highlighted better. Also why can’t this be done Sunday morning between 4 am and 9 am? when most people are sleeping? Or was this a daylights saving issue?

  2. Jeff says:

    This will make me look for another credit union. This is inexcusable!

  3. sara says:

    Website maintenance on Sunday afternoon? Very bad timing. Lots of people need the site on the weekend to pay bills, etc. Can’t maintenance take place later in the evening? This arrangement is very inconvenient to customers.