March 11th, 2011

Fraudulent Phone Calls Reported

Several members have reported receiving phone calls from a 702 area code. The caller says that their debit card has been blocked and to unblock the card press 1 and to cancel press 2. This call is a scam.  If you receive such a phone call hang up immediately.

Should SMCU need to contact you for any reason, you will NEVER be asked for account numbers, PINs or other sensitive information. 

If you receive a suspicious phone call, email or other communication, please contact us at 206-398-5500 or through Secure Email inside Online Banking to confirm the validity of the message.

3 Responses

  1. lois odland says:

    I received a call on my cell from #702-410-7802 on March 9th at 8:28 am. I did not answer and no message was left.

    • Jack says:

      What action is SMCU taking to prevent this #702 caller from continuing to call more members?

  2. Drew P. says:

    Thanks to SMCU for these email fraud alerts. Please keep them coming, as we need all the help we can get to keep on top of this continuing problem!

    Sincerely,
    D. Peterson