We are experiencing some intermittent issues with Online Banking. Users report getting kicked out as soon as they log in. Others may see an error message #1518 (“You must first log in to access Internet Banking…”). We are working to resolve this issue as quickly as possible and apologize for any inconvenience.
spotlight - from March 12th
Four More Reasons to Choose an SMCU VISA with CU Rewards
SMCU’s VISA® credit card is a great deal compared to other credit cards. It offers lower rates and fewer fees than cards issued by national credit-card companies. SMCU’s credit card also comes with a great no-charge rewards system, CU Rewards®. For every dollar you charge to your SMCU credit card you get one CU Rewards… (keep reading)
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I cannot log into my account today. It will not accept my new user name or password.
can you help?
We’re sorry to hear you are having trouble logging in, Denise. Please call our Contact Center at 206-398-5500 so we can troubleshoot this with you. We apologize for the inconvenience.