fraud and alerts articles

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February 22nd, 2012

Beware of Fraudulent Payday-Loan Collection Calls

The Federal Bureau of Investigation (FBI) released a new e-scam warning yesterday regarding fraudulent phone calls related to delinquent payday-loan accounts. The caller usually says they are from an official agency, like the FBI, a law firm or other debt collector calling on behalf of companies such as United Cash Advance, U.S. Cash Net or… (keep reading)

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February 14th, 2012

Automated Phone Call Scam Warning

A recent notification from credit unions indicated members and nonmembers are being targeted with the automated phone call scam. Victims receive automated calls (robo-calls), which play recorded messages claiming to be from a credit union (or bank), requesting verification of financial information (e.g., account number, card number, or PIN). Risk Mitigation Tips Never respond to… (keep reading)

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January 19th, 2012

Most SMCU Branches will open at 12pm, Thursday, January 19th.

UPDATE: Downtown, City Hall, and Rainier Ave. are the only SMCU branch locations open today (1/19). Due to icy road conditions most SMCU branches will not open until 12pm today, Thursday, January 19. Some SMCU locations have been hit harder by the weather than others so there is a chance your nearest location may not… (keep reading)

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January 18th, 2012

All SMCU branches will be closed Wednesday, January 18th

Due to inclement weather SMCU branches will be closed on Wednesday, January 18. You will still be able to access your accounts via ATM, Online, Text and Telephone Banking. Our Contact Center is also available at 206-398-5500. Check back for updates regarding Thurday’s status.

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January 17th, 2012

Some SMCU Branches to close at 3pm, Tuesday, January 17th.

Due to the winter storm expected to hit the Puget Sound area on Tuesday afternoon, some SMCU branches will be closing at 3pm today. Please contact our Contact Center at 206-398-5500 to see which branches remain open. You will still be able to access your accounts via ATM, Online, Text and Telephone Banking. Check back… (keep reading)

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December 8th, 2011

New Malware Attack Targeting Bank Accounts

The FBI has issued a warning about a new malware attack targeting bank accounts. The malware is called Gameover and the FBI says it is able to defeat several forms of dual-factor authentication. The FBI suggests that consumers and businesses pay attention to suspicious emails purporting to come from NACHA, The Electronic Payments Association. As… (keep reading)

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November 30th, 2011

Alert: Online Banking Maintenance on 12/17

We will perform maintenance on Saturday, December 17, from 9:30 p.m. until 1:30 a.m. (Pacific Time). Online Banking will be unavailable during this time. Thank you for your understanding.