fraud and alerts articles

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October 25th, 2012

Important Account Verification Notice

IMPORTANT NOTICE TO ALL MEMBERS: In order to ensure the integrity of Seattle Metropolitan Credit Union’s member accounts, the Supervisory Committee of SMCU has enlisted the services of Turner, Warren, Hwang & Conrad (TWHC), Certified Public Accountants and Consultants to perform a verification of SMCU accounts. The verification will be as of September 30, 2012.… (keep reading)

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October 22nd, 2012

Card Transactions Being Declined

Due to a regional network outage, SMCU debit and ATM cards are being declined for some transactions and the declined transactions are not visible in our systems. We are working with our service provider to find a quick resolution to the problem. We apologize for any inconvenience.

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October 19th, 2012

Online Banking Maintenance from 9pm-11pm on 10/20

Online Banking will be unavailable from 9pm to 11pm on Saturday, October 20, due to routine network maintenance. We apologize for any inconvenience.

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October 15th, 2012

E-Scam Warning: Malware Targeting Mobile Devices

If you have an Android device, be aware of various malware that are designed to steal information, such as your phone number, contact details from your address book, and other personal information right from your device. The latest known versions of this type of malware are unknowingly downloaded onto mobile devices when users open links… (keep reading)

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May 29th, 2012

SMCU Online Banking Downtime – 6/1

Seattle Metropolitan Credit Union’s Online Banking, Telephone Banking, and Shared Branching services will be unavailable from 9PM Friday, June 1st through 12AM Saturday, June 2nd, 2012 for scheduled maintenance. The outage timeframe is an estimate and we appreciate your patience during the maintenance period.

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May 23rd, 2012

Your VISA® Statement will be changing

When you open your July VISA® statement. you will notice some changes to how the statement looks. The new format aims to make it easier for you to read and understand your credit card information. Changes include: Preview Statement Changes A larger statement, allowing changes to how statement information is organized A reorganization of card… (keep reading)

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May 7th, 2012

Construction In Front of Kirkland Branch

Due to the road improvement construction taking place on Kirkland Ave. in front of the new Kirkland Branch, please park in the Kirkland Library parking lot. Construction is scheduled to end on Friday, May 11th.