Earlier this week, Kitsap Credit Union members received the following text message from scammers claiming to be KCU: “Hello! Please call 407-614-3808. Your attention is required by Kitsap CU!” SMCU would like to remind you that your financial institution will NEVER call, text, or email you to ask you for personal information. If you receive… (keep reading)
fraud and alerts articles
We are experiencing some intermittent issues with Online Banking. Users report getting kicked out as soon as they log in. Others may see an error message #1518 (“You must first log in to access Internet Banking…”). We are working to resolve this issue as quickly as possible and apologize for any inconvenience.
SMCU’s Online Banking is currently down. We are working on it with our technology providers and will let you know when the issue has been resolved. We sincerely apologize for the inconvenience.
IMPORTANT NOTICE TO ALL MEMBERS: In order to ensure the integrity of Seattle Metropolitan Credit Union’s member accounts, the Supervisory Committee of SMCU has enlisted the services of Turner, Warren, Hwang & Conrad (TWHC), Certified Public Accountants and Consultants to perform a verification of SMCU accounts. The verification will be as of September 30, 2012.… (keep reading)
Due to a regional network outage, SMCU debit and ATM cards are being declined for some transactions and the declined transactions are not visible in our systems. We are working with our service provider to find a quick resolution to the problem. We apologize for any inconvenience.
Online Banking will be unavailable from 9pm to 11pm on Saturday, October 20, due to routine network maintenance. We apologize for any inconvenience.
If you have an Android device, be aware of various malware that are designed to steal information, such as your phone number, contact details from your address book, and other personal information right from your device. The latest known versions of this type of malware are unknowingly downloaded onto mobile devices when users open links… (keep reading)