fraud and alerts articles

alert-icon

January 17th, 2012

Some SMCU Branches to close at 3pm, Tuesday, January 17th.

Due to the winter storm expected to hit the Puget Sound area on Tuesday afternoon, some SMCU branches will be closing at 3pm today. Please contact our Contact Center at 206-398-5500 to see which branches remain open. You will still be able to access your accounts via ATM, Online, Text and Telephone Banking. Check back… (keep reading)

alert-icon

December 8th, 2011

New Malware Attack Targeting Bank Accounts

The FBI has issued a warning about a new malware attack targeting bank accounts. The malware is called Gameover and the FBI says it is able to defeat several forms of dual-factor authentication. The FBI suggests that consumers and businesses pay attention to suspicious emails purporting to come from NACHA, The Electronic Payments Association. As… (keep reading)

alert-icon

November 30th, 2011

Alert: Online Banking Maintenance on 12/17

We will perform maintenance on Saturday, December 17, from 9:30 p.m. until 1:30 a.m. (Pacific Time). Online Banking will be unavailable during this time. Thank you for your understanding.

alert-icon

November 23rd, 2011

Holiday Shopping Alert

As the holiday season approaches, it is important to be aware of potential scams. Con artists are working hard to get their hands on your member’s money as well as personal and financial information. To help reduce the risk and protect credit union members, we offer a list of potential scams along with tips for… (keep reading)

alert-icon

November 22nd, 2011

Alert: Text Message Banking Maintenance 11/29

We will conduct maintenance to our notification services on Tuesday, November 29, from 9 p.m. to midnight PT. During portions of the activity, we will be unable to deliver one-time passcodes or respond to requests from our Text Message Banking service. If you are unable to login or use Text Message Banking, please try again… (keep reading)

alert-icon

November 9th, 2011

SMCU.com is back online

For several hours on Wednesday, November 9, Seattle Metropolitan Credit Union’s website, smcu.com, was offline. The service interruption affected the main website, SMCU’s Online Banking and Text Banking, but did not affect SMCU’s main transactional system. Recurring transactions, such as Bill Pay, and ATM and Debit card transactions were also not affected. At no time… (keep reading)

alert-icon

November 9th, 2011

SMCU.com is Temporarily Unavailable

Seattle Metropolitan Credit Union’s website (smcu.com) is temporarily unavailable. We are working on this issue and will notify you when it is resolved. We apologize for any inconvenience.