online banking articles

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March 3rd, 2014

Download SMCU’s Mobile App Today

It’s here! Manage your SMCU accounts on your phone or tablet from wherever you are. With SMCU’s mobile app, you can enjoy the ease and convenience of the following features, free of charge: View current and available balances on all accounts View transaction history Transfer between your SMCU accounts Schedule payments to existing payees in… (keep reading)

Black and White Clock

January 8th, 2014

SMCU Announces Expanded Hours

SMCU is pleased to announce that starting Wednesday, January 8, all SMCU branches will open at 9am Monday through Friday. The new branch hours will be: Downtown Monday through Wednesday: 9am to 5pm Thursday and Friday: 9am to 6pm Saturday: Closed Georgetown Monday through Friday: 9am to 6pm Saturday: Closed All Other Branches Monday through… (keep reading)

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December 4th, 2013

We’ve Updated our “View Your VISA” Tool in Online Banking

Great News! We have created an updated site that will provide you with quick and easy-to-use features to access your credit card information. In order to take advantage of these changes, you will need to register the first time you access the new site. It’s easy! Just log into Online Banking and click VISA from the menu at… (keep reading)

Richard Romero - CEO Seattle Metropolitan Credit Union

December 11th, 2012

Thank You for Your Patience During the Upgrade

As you know, SMCU’s Online Banking has been upgraded to a more streamlined and secure platform and we believe that most of our members are enjoying the new experience. However, since November 27 we have received numerous calls and messages from members about issues that resulted from the upgrade. While most Online Banking users transitioned… (keep reading)

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November 29th, 2012

Better Security, More Intuitive Design Coming with Nov. 27 Online Banking Upgrade

UPDATE: Have a question? Leave a comment below or check out our FAQs. UPDATE: Unable to use a phone number for your One-Time Passcode? When prompted for a phone number, click the link that says “I don’t have access to a phone” and you’ll be able to enter an email address. Click here to see… (keep reading)

How To

November 23rd, 2012

How to Nickname Your Accounts in Online Banking

If you have multiple checking accounts, you might want to give them nicknames in Online Banking to help you remember how you use each of them. For example, you could name one savings account “Vacation” and another one “Travel Expenses.” If you share one of your checking accounts with your husband, you could rename it… (keep reading)

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November 15th, 2012

How Credit Union Members Can Access Their Money During Emergencies

In the aftermath of Hurricane Sandy, millions of people are left without homes, vehicles, electricity, and more. In addition, many businesses are unable to operate, including financial institutions, which leaves people in need unable to access their funds. Although hurricanes rarely reach the Pacific Northwest, we have our fair share of disasters, including earthquakes and… (keep reading)