Phishers, social engineers, identity thieves – whatever their moniker, they’re all after the same thing – your personal account information. As online security protocols for most major retailers and financial institutions have become more sophisticated, so too have the techniques utilized by these evildoers to attempt to access your accounts and leave you feeling helpless.… (keep reading)
Identity theft continues to be a major source of fraud and costs consumers millions of dollars each year. In 2010, identity theft was the most reported fraud according to The Federal Trade Commission. SMCU wants to help you protect your good name and credit by making it easy for you to get rid of sensitive… (keep reading)
In the last few days, credit unions from around the country have reported their members are receiving bogus text message (smishing) alerts. The text message indicates it is from Credit Union Services and advises the member to call the number provided in the text message to have their card reactivated. This is a scam. Never… (keep reading)
Members are again reporting fraudulent calls from someone who claims to work at the credit union. This time the call came from (815) 703-0000. The caller said that there was a problem with the member’s debit card and the account had been frozen. This call is a scam. If you receive such a phone call,… (keep reading)
When you realize your wallet or purse is missing, it can be difficult to figure out what to do next. Here are some steps to take to prevent any long-term damage to your accounts and credit reports. Within 24 Hours… Close Your Credit and Debit Cards Call SMCU and your other credit card companies as… (keep reading)
It’s back again, by popular demand. SMCU is celebrating Earth Day 2011 with a free Shred Day for members. This year we’ll be shredding at FIVE of our branch locations! What can I shred? If you have a box of sensitive documents you’ve been meaning to throw away, or a file cabinet full of paperwork… (keep reading)
Several SMCU members have reported receiving emails, ostensibly from the National Automated Clearing House Association (NACHA), claiming that an electronic payment did not go through. The email includes an ACH transfer ID number and a link to click for details. SMCU fraud analysts have determined that this email is a fraudulent attempt to collect confidential… (keep reading)