security articles

Richard Romero - CEO Seattle Metropolitan Credit Union

December 11th, 2012

Thank You for Your Patience During the Upgrade

As you know, SMCU’s Online Banking has been upgraded to a more streamlined and secure platform and we believe that most of our members are enjoying the new experience. However, since November 27 we have received numerous calls and messages from members about issues that resulted from the upgrade. While most Online Banking users transitioned… (keep reading)

Shred Day

March 16th, 2012

Shred Day Returns Saturday, April 21

One of our members’ favorite events is coming back to Seattle Metropolitan Credit Union. On Saturday, April 21, SMCU presents Shred Day at the Lynnwood, Georgetown, Southcenter, and Kirkland branches. Between 10am and 2pm, representatives from Shred-It will be standing by at all four locations with shredding trucks. Anyone who has sensitive information to get… (keep reading)


January 13th, 2012

Safeguard your online account information

Phishers, social engineers, identity thieves – whatever their moniker, they’re all after the same thing – your personal account information. As online security protocols for most major retailers and financial institutions have become more sophisticated, so too have the techniques utilized by these evildoers to attempt to access your accounts and leave you feeling helpless.… (keep reading)


September 27th, 2011

Free Shred Day Saturday, October 15th

Identity theft continues to be a major source of fraud and costs consumers millions of dollars each year.  In 2010, identity theft was the most reported fraud according to The Federal Trade Commission. SMCU wants to help you protect your good name and credit by making it easy for you to get rid of sensitive… (keep reading)


July 22nd, 2011

CU Members Victimized in Smishing Attacks

In the last few days, credit unions from around the country have reported their members are receiving bogus text message (smishing) alerts. The text message indicates it is from Credit Union Services and advises the member to call the number provided in the text message to have their card reactivated. This is a scam. Never… (keep reading)


June 10th, 2011

More Phone Fraud

Members are again reporting fraudulent calls from someone who claims to work at the credit union. This time the call came from (815) 703-0000. The caller said that there was a problem with the member’s debit card and the account had been frozen. This call is a scam. If you receive such a phone call,… (keep reading)


April 21st, 2011

What to Do When You Lose Your Wallet

When you realize your wallet or purse is missing, it can be difficult to figure out what to do next. Here are some steps to take to prevent any long-term damage to your accounts and credit reports. Within 24 Hours… Close Your Credit and Debit Cards Call SMCU and your other credit card companies as… (keep reading)