security articles


April 21st, 2011

What to Do When You Lose Your Wallet

When you realize your wallet or purse is missing, it can be difficult to figure out what to do next. Here are some steps to take to prevent any long-term damage to your accounts and credit reports. Within 24 Hours… Close Your Credit and Debit Cards Call SMCU and your other credit card companies as… (keep reading)


April 7th, 2011

Free Shred Day: April 23rd, 10am to 2pm

It’s back again, by popular demand. SMCU is celebrating Earth Day 2011 with a free Shred Day for members. This year we’ll be shredding at FIVE of our branch locations! What can I shred? If you have a box of sensitive documents you’ve been meaning to throw away, or a file cabinet full of paperwork… (keep reading)


March 31st, 2011

Beware of Fraudulent Emails Claiming to be from NACHA

Several SMCU members have reported receiving emails, ostensibly from the National Automated Clearing House Association (NACHA), claiming that an electronic payment did not go through. The email includes an ACH transfer ID number and a link to click for details. SMCU fraud analysts have determined that this email is a fraudulent attempt to collect confidential… (keep reading)


February 1st, 2011

Telephone Banking Has Changed

SMCU will be switching to a new telephone banking format. The new format is better and more intuitive, but there are a two important changes you should know about. Important Telephone Banking Changes Members will no longer access their accounts using their individual account numbers. Access to telephone banking will now require the use of… (keep reading)


January 31st, 2011

New Security Enhancements

Trouble Logging In? (Click Here) The Three Security Questions At Seattle Metropolitan Credit Union, your online security has always been a top priority. Along with many other financial institutions, Seattle Metropolitan Credit Union implemented Enhanced Login Security, the three security questions you set up to give you extra protection beyond your username and password. One-time… (keep reading)


October 21st, 2010

Mobile Banking Security Tips

At Seattle Metropolitan Credit Union we are very concerned about your security, no matter how you access your accounts. Now that we offer mobile banking services, we want to take a moment to share some important safety suggestions to help you avoid mobile banking fraud.


September 30th, 2010

Another successful Shred Day

Saturday was Shred Day at Seattle Metropolitan Credit Union. September 25 marked the fifth Shred Day hosted by SMCU. For three hours on a glorious Seattle day people streamed into the parking lot at SMCU’s Georgetown branch to securely dispose of their personal documents and enjoy free coffee and donuts. Shred Day is part of… (keep reading)