Several SMCU members have reported receiving emails, ostensibly from the National Automated Clearing House Association (NACHA), claiming that an electronic payment did not go through. The email includes an ACH transfer ID number and a link to click for details. SMCU fraud analysts have determined that this email is a fraudulent attempt to collect confidential… (keep reading)
SMCU will be switching to a new telephone banking format. The new format is better and more intuitive, but there are a two important changes you should know about. Important Telephone Banking Changes Members will no longer access their accounts using their individual account numbers. Access to telephone banking will now require the use of… (keep reading)
Trouble Logging In? (Click Here) The Three Security Questions At Seattle Metropolitan Credit Union, your online security has always been a top priority. Along with many other financial institutions, Seattle Metropolitan Credit Union implemented Enhanced Login Security, the three security questions you set up to give you extra protection beyond your username and password. One-time… (keep reading)
At Seattle Metropolitan Credit Union we are very concerned about your security, no matter how you access your accounts. Now that we offer mobile banking services, we want to take a moment to share some important safety suggestions to help you avoid mobile banking fraud.
Saturday was Shred Day at Seattle Metropolitan Credit Union. September 25 marked the fifth Shred Day hosted by SMCU. For three hours on a glorious Seattle day people streamed into the parking lot at SMCU’s Georgetown branch to securely dispose of their personal documents and enjoy free coffee and donuts. Shred Day is part of… (keep reading)
SMCU is excited to announce that on October 4 we’ll be unveiling a brand new website. We’ve taken your input and some expert advice to make a site that is fast, appealing, and easy to use. You have probably noticed a new look and feel in our branches and brochures. This colorful update will be… (keep reading)
Principle #3 says rates and fees should benefit our members. You can see this principle in practice in all of Seattle Metropolitan Credit Union’s policies and operational decisions. SMCU is working hard to bring substantial improvements to our online services, while keeping expenses as low as possible to ensure continued stability. Before we could add… (keep reading)