telephone banking articles

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November 15th, 2012

How Credit Union Members Can Access Their Money During Emergencies

In the aftermath of Hurricane Sandy, millions of people are left without homes, vehicles, electricity, and more. In addition, many businesses are unable to operate, including financial institutions, which leaves people in need unable to access their funds. Although hurricanes rarely reach the Pacific Northwest, we have our fair share of disasters, including earthquakes and… (keep reading)


July 9th, 2011

Meet Our Consultative Sales Team

Did you know that Seattle Metropolitan Credit Union has a team of loan experts dedicated to assisting you with all of your loan-related needs? Did you know that they can answer any questions you have or help you close your loan without you ever setting foot in a branch? Our Consultative Sales Team (CST) are… (keep reading)


June 10th, 2011

How Does Regulation D Affect You?

What is Regulation D? Regulation D (Reg D) places a limit on the number of transactions you may make from a savings, money market or certificate account. Under Reg D you are allowed 6 transactions per month from these accounts.


February 1st, 2011

Telephone Banking Has Changed

SMCU will be switching to a new telephone banking format. The new format is better and more intuitive, but there are a two important changes you should know about. Important Telephone Banking Changes Members will no longer access their accounts using their individual account numbers. Access to telephone banking will now require the use of… (keep reading)