upgrades articles


November 29th, 2012

Better Security, More Intuitive Design Coming with Nov. 27 Online Banking Upgrade

UPDATE: Have a question? Leave a comment below or check out our FAQs. UPDATE: Unable to use a phone number for your One-Time Passcode? When prompted for a phone number, click the link that says “I don’t have access to a phone” and you’ll be able to enter an email address. Click here to see… (keep reading)


October 17th, 2012

Online Banking Upgrade: Replacing Challenge Questions

As part of the 11/27 Online Banking Upgrade, Online Banking users will no longer be able to use challenge questions to authorize access to their accounts. SMCU has decided to make this change based on industry best practices and concerns expressed by Federal and State regulating agencies about the security of challenge questions. Hackers and… (keep reading)

online banking homepage

June 8th, 2012

Online Banking Upgrade 6/27

  Better visibility, better control, better decision-making. At Seattle Metropolitan Credit Union, we’re always striving to improve our services and offer top tier financial products for our members. That’s why, on June 27th, SMCU’s Online Banking is being redesigned and upgraded to provide Online Banking users the most up-to-date Online Banking experience. The new Online… (keep reading)

Photo of A Man Texting

February 28th, 2012

SMCU’s Text Banking Gets Even Better

SMCU’s Text Banking is already a great way to check your accounts on the go. Now, it is getting even better. We are adding new options that allow you to track your accounts, so you can keep up with your balances wherever you are.


January 31st, 2011

New Security Enhancements

Trouble Logging In? (Click Here) The Three Security Questions At Seattle Metropolitan Credit Union, your online security has always been a top priority. Along with many other financial institutions, Seattle Metropolitan Credit Union implemented Enhanced Login Security, the three security questions you set up to give you extra protection beyond your username and password. One-time… (keep reading)


October 4th, 2010

SMCU Launches New Website

Seattle Metropolitan Credit Union is proud to announce the rollout of a brand new website at www.smcu.com. Combining valuable input from our members and fellow employees, we have created a more user-friendly website with additional resources, new services, and a new visual design to help you access financial resources and account information more efficiently.  


September 22nd, 2010

Mobile Web and Text Banking (updated)

If you’ve got SMCU’s free Online Banking and a mobile phone, you can now access your accounts from anywhere with just a couple clicks. With the October upgrades to SMCU’s website and Online Banking, we will be rolling out our new Text Message Banking and Mobile Web Banking services, free for our members.