SMCU will be switching to a new telephone banking format. The new format is better and more intuitive, but there are a two important changes you should know about.
Important Telephone Banking Changes
- Members will no longer access their accounts using their individual account numbers. Access to telephone banking will now require the use of your member number.
- New and improved menu options. Download this cheat sheet for an overview of the new system.
For more info call our contact center at 206.398.5500 or 800.334.2489