February 1st, 2011

Telephone Banking Has Changed

SMCU will be switching to a new telephone banking format. The new format is better and more intuitive, but there are a two important changes you should know about.

Important Telephone Banking Changes

  1. Members will no longer access their accounts using their individual account numbers. Access to telephone banking will now require the use of your member number.
  2. New and improved menu options. Download this cheat sheet for an overview of the new system.
Telephone Banking Cheat Sheet Download

For more info call our contact center at 206.398.5500 or 800.334.2489

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posted in inclusiveness

One Response

  1. L. W. DeVore says:
    February 18, 2011 at 6:09 pm

    I sure wish you guys would stop changing things. About the time I get everything understood, you change something. Stop it!