fraud and alerts articles

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April 18th, 2014

Security Alert: Phishing Calls and Text Messages

We’ve had multiple reports from members who have received phone calls and text messages, claiming to be from SMCU, stating that the member’s debit card has been deactivated and to input their 4-digit PIN number to reactivate the card. Please DO NOT respond to these requests. SMCU will NEVER ask for personal information such as… (keep reading)

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April 14th, 2014

Online and Mobile Banking Maintenance on 4/19

Online, Mobile, and Text Banking will be unavailable from 9:30pm on Saturday, April 19 through 1:30am on Sunday, April 20 due to routine maintenance. We apologize for any inconvenience.

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April 9th, 2014

Security Update: Heartbleed Bug

On April 7, 2014, security researchers announced a recently-discovered internet vulnerability called Heartbleed. By exploiting this vulnerability, attackers could access sensitive data, compromising the security of the affected servers and their users. At this time, it is unknown whether the vulnerability has been exploited by malicious internet users. SMCU is aware of the Heartbleed Bug… (keep reading)

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March 30th, 2014

Bill Pay Upgrade and Maintenance on 4/3

Bill Pay will be intermittently unavailable on Thursday, April 3, from approximately 9pm to 10pm. However, during the this time, the Bill Pay widget on the homepage of Online Banking and inside the Mobile App will continue to be available. If you experience difficulties accessing the main Bill Pay page, please wait a few minutes… (keep reading)

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March 3rd, 2014

Apple iOS Security Issue – Update Your Device Now

If you have an Apple device, such as an iPhone or iPad, your activity could potentially be tracked due to a security vulnerability. Apple has released a security patch to resolve this issue and recommends immediate download of the update. This is especially important if you enter personal information on your device, such as your… (keep reading)

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February 4th, 2014

Limited Access to Downtown Branch on 2/5

Access to the Downtown Branch and parking garage may be difficult on Wednesday, February 5, due to the Seahawks Victory Parade. 4th Avenue will be closed from 10:30am for the duration of the parade, which is expected to run through 1:30pm. Click here for more information and a map of the parade route.

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December 23rd, 2013

An update regarding the Target credit card breach

1/24 Update: Target recently announced that additional customer information was taken during the breach, which may include customer names, mailing addresses, phone numbers and e-mail addresses. Please be assured that SMCU and VISA are both actively monitoring the activity on accounts to protect you from fraud. You will be contacted if we see any activity… (keep reading)